💜 At Alchimie Family, your privacy is an absolute priority. This policy clearly explains what data we collect, why we do so, and how we protect it.
1. Who are we?
Alchimie Family is a parenting support mobile app published by:
2. Data we collect
Data you provide directly
- Account: full name, email address, password (encrypted, never stored in plain text)
- Profile: subscription status, employer organisation (if company access)
- Parenting quiz: your answers to the 20 questions and your resulting profile
- Conversations with Alchi: messages exchanged with our AI assistant, kept for 30 days
Data collected automatically
- Preferred language and chosen visual theme
- Anonymised usage data
- Minimal technical information needed for the app to work properly
What we do NOT collect
- ❌ No location data
- ❌ No access to contacts, photos or camera
- ❌ No profiling for advertising purposes
- ❌ No data sold to third parties
3. Why we use your data
- To create and manage your user account
- To give you access to the app's content and features
- To manage your subscription and related payments
- To save your preferences (language, visual theme)
- To improve the app using anonymised statistics
4. Our processors
- Supabase — data hosting and authentication (servers in Europe, Ireland, ISO 27001 certified)
- RevenueCat — subscription and in-app purchase management (PCI DSS compliant)
- Anthropic — artificial intelligence for the Alchi chatbot (no training on your conversations)
- Apple App Store / Google Play Store — app distribution
5. Data retention
- Account data: kept as long as your account is active
- Alchi conversations: automatically deleted after 30 days
- Quiz results: kept as long as your account is active
- After account deletion: all your data deleted within 30 days
6. Your rights (GDPR)
- Right of access: obtain a full copy of your personal data
- Right to rectification: correct inaccurate information about you
- Right to erasure: request the deletion of your account and all your data
- Right to data portability: receive your data in a structured, readable format
- Right to object: object to certain processing of your data
To exercise any of these rights: contact@alchimie-family.com. We reply within 30 days. In the event of a dispute, you may contact the French data protection authority: cnil.fr.
7. Security
- Passwords encrypted with bcrypt
- All communications encrypted via HTTPS/TLS
- Strict access control with Row Level Security (RLS)
- Hosting on ISO 27001 certified infrastructure
8. Children and minors
Alchimie Family is intended exclusively for adult parents. We do not knowingly collect personal data about children under 16.
9. Cookies
The mobile app does not use cookies. This website may use technical cookies essential to its operation. No advertising or third-party tracking cookies are used.
10. Changes
In the event of a substantial change, you will be notified by email or in the app at least 30 days before the changes take effect.
11. Contact
📧 contact@alchimie-family.com